Privacy Policy for Online Room Booking in Koh Samui ,Suratthani

Hotel Booking Privacy Policy at Aforetime Properties

Privacy Policy – Aforetime Properties

Aforetime Properties (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our guests and website visitors. All information collected is processed lawfully and transparently in accordance with applicable Personal Data Protection laws in Thailand.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

Registered Address

4 Moo 3, Taling Ngam, Koh Samui, Surat Thani 84140, Thailand

Scope of Policy

This Privacy Policy applies to all properties under Aforetime Properties, including:

  • MAI Place Hostel
  • TRIBE Hostel
  • Blooming Village
  • Jungle Hut

Each property may collect and process personal data in accordance with this policy to ensure consistent service and compliance.

Definitions

The following terms are used throughout this Privacy Policy:

  • Personal Data: Information that identifies an individual directly or indirectly
  • Data Controller: The entity responsible for determining how and why personal data is processed
  • Data Processor: A party that processes personal data on behalf of the Data Controller
  • Data Subject: An identifiable individual whose data is collected
  • DPO (Data Protection Officer): Responsible for overseeing compliance with data protection laws

Types of Personal Data Collected

Personal data includes any information that can identify an individual directly or indirectly. Anonymous data and information related to deceased individuals are excluded.

Identity Data

  • Name, surname
  • Gender, nationality
  • Date of birth
  • Passport or identification numbers
  • Driving license details
  • Marital status

Contact Data

  • Email address
  • Mobile number
  • Residential address
  • Other communication details

Sensitive Personal Data

  • Health-related information (e.g. allergies)
  • Religious beliefs
  • Biometric data
  • Criminal history

This data is only collected when necessary for guest safety, service delivery, or legal compliance. We do not process sensitive data without a valid and lawful purpose.

Financial & Transactional Data

  • Payment information
  • Bank details
  • Credit/debit card data
  • Billing records
  • Booking transaction history

How We Use Your Data

  • Process reservations and payments
  • Manage check-in and check-out procedures
  • Communicate booking confirmations and updates
  • Provide customer support and respond to inquiries
  • Comply with legal obligations (e.g. guest registration requirements)
  • Improve our services and guest experience

Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

Data Sharing

We may share personal data with:

  • Payment gateway providers
  • Booking platforms and reservation systems
  • Government authorities when required by law
  • Service providers supporting our operations

All third parties are required to handle your data securely and in compliance with applicable regulations.

Your Rights

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent where applicable

How to Contact Us

If you wish to exercise your data protection rights, request information, or raise concerns regarding your personal data, please contact us:

Aforetime Properties

4 Moo 3, Taling Ngam, Koh Samui, Surat Thani 84140, Thailand

Email: reservation.aforetime@gmail.com